Care Instructions
Every Magpie Goose garment is made from 100% natural fibres. Our fabrics are hand screen printed with water-based inks, and then crafted into high-quality garments. We have a few tips for keeping your pieces in great shape. After all, the longer a garment lasts, the lower your wardrobe’s environmental footprint, which is another way of caring for Country.
For any garment, always start by checking the label for care instructions. Our care instructions are the same for all of our garments, but our extra tips differ slightly per fabric type:
- Cold hand wash or gentle machine wash inside out with mild detergent
- Hang to dry in the shade
- Do not soak or bleach
- Do not tumble dry
- Iron on the reverse side of the fabric (that is, avoid ironing the print)
Linen
Linen can wrinkle easily, so rather than wringing out your linens use a towel to absorb excess water and hang to drip dry in the shade. Also, instead of folding, use hangers to store linen garments to avoid creasing in your clothes.
Cotton & Tencel
When drying cotton jersey (like sweaters and t-shirts) stretching is a risk, so laying flat to dry can help maintain the size and shape of your garment. With woven cotton and tencel (like button down shirts) it’s best to hang garments, but jerseys can be rolled and stored in drawers.
Magpie Goose
Returns & Exchange Policy
At Magpie Goose, we are committed to delivering high-quality, ethically made, and sustainable fashion that you’ll love. If your item isn’t quite right, we’re here to help.
Change of Mind Returns
We understand that sometimes you may change your mind. We offer returns for store credit or exchange on items that meet the following conditions:
• Items must be returned within 30 days of purchase.
• Items must be in original condition—unworn, unwashed, and with all tags attached.
• Items purchased on sale or clearance are final and cannot be returned unless faulty.
Faulty or Incorrect Items
We take great care to ensure the quality of every product. If you receive a faulty or incorrect item, please contact us within 14 days of receiving your order. To assist with resolving the issue quickly, include:
• A description of the fault or error.
• Photos clearly showing the issue.
• Your order number and proof of purchase.
For faulty or incorrect items, we will provide a replacement, refund, or store credit, including coverage of return postage costs where applicable.
How to Return an Item
1. Visit our Returns Portal to initiate your return, here you can opt for a refund, exchange or shop credit.
2. Ensure your item is securely packaged, as we cannot take responsibility for items lost or damaged in transit.
3. Ship your return to the address provided by our team. Customers are responsible for return shipping costs for change-of-mind returns.
Refunds
Refunds are processed to your original payment method for faulty or incorrect items. For change-of-mind returns, we provide store credit or exchanges only.
Sustainability Promise
We encourage you to make thoughtful purchases to reduce environmental impact. Each piece at Magpie Goose is crafted with care and celebrates Aboriginal artistry and culture. By purchasing responsibly, you support sustainable fashion and our artists' communities.
If you have any questions, our team is happy to assist.
Please contact us at hello@magpiegoose.com
Magpie Goose takes Gold at the Clean + Conscious Awards 2024
Magpie Goose has received the Gold award for Best Sustainable Womenswear at the Clean + Conscious Awards 2024!
Magpie Goose acknowledges the Traditional Custodians of the land on which we live, work and trade. We acknowledge their ongoing connection and custodianship for Country.
We pay our deep respects to all Aboriginal and Torres Strait Islander people, particularly those who we work and collaborate with.
Always was, always will be.